Welcome to VHT’s online Customer Support Knowledge Base. This knowledge base includes user guides and covers many of the most common problems that occur with the systems we install.
Should an issue arise with your system, please check the index or search by category and try the recommended steps. The tips included in each section can help you correct the problem quickly without having to schedule a service call.
If you need support please email us first at our Service address below. Several of us receive those emails and once received we will create a support ticket and contact you regarding a remote or onsite service call as needed. If you don’t receive a timely response to your email, feel free to call at the number below.
VHT Customer Support:
service@valleyhometheater.com
Phone: 925-828-8741 ext. 2
sales@valleyhometheater.com